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By accessing or using USGovDocs services, you agree to comply with the following terms and conditions. If you do not agree to these terms, please discontinue use of our website immediately.
USGovDocs provides third-party support for Nexus and US Passport application processes. While we strive to ensure that the information on our site is accurate and up to date, we cannot guarantee that it is completely free of errors or omissions.
Users are responsible for ensuring the accuracy and honesty of the information they provide when using our services. USGovDocs is not liable for any consequences resulting from the submission of incorrect or misleading information.
All content, logos, and materials on this website are the exclusive intellectual property of USGovDocs and are protected by intellectual property laws. Any unauthorized use, reproduction, or distribution of these materials is strictly prohibited without prior written consent.
By using USGovDocs’ services, you agree to the terms outlined in our Privacy Policy. We encourage you to review the Privacy Policy to understand how your personal data is collected, used, and protected.
Refund eligibility is determined by the status of your order. Once an order is fully completed, refunds are not available due to the resources expended. For orders still in progress, a refund can be issued, minus a $15 processing fee. Issuing a refund does not imply an admission of fault, and we reserve the right to pursue legal action to recover any unpaid balances. We do guarantee a refund for applications rejected due to our errors, though this does not include any government fees.
USGovDocs disclaims any responsibility for direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services. This includes damages associated with loss of profits, reputation, data, or any other intangible losses.
These terms and conditions are governed by United States law and will be interpreted as such. Any disputes arising from or related to these terms will be exclusively subject to the jurisdiction of U.S. courts.
We reserve the right to modify or update these terms and conditions at any time, without prior notice. Any changes will take effect immediately upon being posted on this page.
If you have any questions or concerns about these terms and conditions, please don’t hesitate to reach out to us. By using the services provided by USGovDocs, you acknowledge and agree to the outlined terms and conditions.
Disclaimer: USGovDocs is not a legal firm and does not provide legal advice. Our fees are separate from any government fees. Please keep in mind that our customer service representatives are not lawyers and cannot offer legal assistance. If your application is denied, we will assist you in re-submitting it. You may also choose to apply directly through travel.state.gov or uscis.gov.
